Relationship Manager

Citibank - More jobs by this advertiser
Relationship Manager-18002535
Description
 

Job Description:


•The CSG Relationship Manager will have responsibility for building the product proposal for CCB clients in Western Europe, supporting the onboarding process of clients in Western Europe including building and maintaining Commercial Banking customers’ portfolio. The primary responsibilities will be to build relationships and provide financial solutions for the subsidiaries of CCB clients with international presence. The job involves day-to-day co-operation with various CCB presence countries and regions, as well as both the product and implementation teams in Dublin and London.

 

Job Purpose:

 

•Active calling on subsidiaries of CCB customers in Western Europe
•Managing relationships with CCB customers in Western Europe, including selling cash management, FX, trade and credit product solutions
•Monitoring and supporting the products’ implementation process
•Supporting the international expansion of CCB customers
•Managing customers and transactions in the existing CRM platform
•Interaction with other CCB structures across the globe
•Verifying adherence to global KYC (Know Your Customer) standards during the referral management process
•Maintaining overall control and accountability for the managed cross-border transactions referral

 

Key Responsibilities:

 

•Customer acquisition and building relationships with subsidiary relationships in Western Europe
•Assessing credit needs and underwriting credit for subsidiaries
•Leading rfp solution, working with product partners, and client presentation process
•Liaising and co-ordinating with other regional CCB teams to develop processes aligned with the requirements of CCB customers and identifying further business opportunities
•Interaction with cash management product and implementation teams to improve the product offering and service standards
•Adhere to internal control policies including KYC, completion and updating of all required documentation
•Must support and influence the sales process by applying business knowledge

 

Knowledge:

 

•Extensive experience in providing and selling cash management services to corporates
•Thorough understanding of banking products for middle market corporate customers
•Understanding of on-boarding process critical elements
•Experience in Commercial / Relationship Banking with international customers
•Ability to assess credit risk of the corporate client


Qualifications
 

Skills:


•Strong communication skills and well-structured work approach
•Independent and well organized
•Strong business orientation and ability to react well under pressure to immediate business needs
•Strong focus on delivery
•Ability to turn concepts into actual solutions that can be delivered
•Excellent presentation skills and ability to influence decisions at all levels
•Strong analytical skills with a motivation to learn
•Ability to follow through on risks/issues and track them to closure
•Experience in managing multiple project timelines and prioritizations


Core Competencies Technical:


•Excellent computer skills
•Understanding of issues in the implementation / onboarding process


Behavioral


•Exploring issues and generating solutions. Analysis and use of a diverse range of environmental and business information to identify business priorities and making decisions to deliver business benefits
•Team player with the ability to support the International Desk Team, as well as requesting support from the appropriate team members as required
•Ability to engage appropriately at all levels in the organization and build relationships with a variety of business and external sources.


Education Level:


•University level or equivalent


Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

 

Valuing Diversity:

 

Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational

success.

 

Citi is an Equal Opportunities Employer

  



27 January 2018
Location: Ireland Dublin
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Other
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.


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